Project Management for IT Professionals (PDU = 23.5)  
 


This course covers the following topics:

o         Introduction to IT Project Management (4h)

o         Functions of IT Project Management (4.5h)

o         The Life Cycle of an IT Project (5h)

o         Managing the Execution and Control of IT Projects (5h)

o         Managing Efficiencies of IT Projects (5h)

o         IT Project Management (Two Simulations)
 


Course 1 - Introduction to IT Project Management

Overview/Description
Do you want to increase your effectiveness as a leader in project management? Are you unsure of the key skills needed for managing an information technology (IT) project? As you proceed through this "Introduction to IT Project Management" course in the "Project Management for IT Professionals" series, you will gain valuable insight into project management with a special focus on managing IT projects. You will also acquire an understanding of how creating strategies and designing plans to deliver projects can provide consistent value and increased profits.

Lesson Objectives:

The Structure of an IT Project

·  recognize the benefit of understanding the structure of an IT project.

·  match key attributes of IT projects with examples.

·  sequence tasks associated with each phase of an IT project.

·  match each phase of an IT project with its associated input description.

·  match key IT project management tools with their functions for a given IT project.

·  match the outputs of project plan development to examples of each.

Considerations for an IT Project

·  recognize the benefits of using a systematic approach in IT project management.

·  match the components of a quality project plan to examples of each.

·  match project planning deliverables with examples.

·  identify the main processes in project quality management.

·  match the quality management process to its IT project scenario.

·  identify examples of key reasons for implementing plans to retain IT professionals.

Ensuring Effective IT Project Development

·  recognize the benefits of effectively managing an IT project.

·  select business activities that reflect processes to evaluate an IT project's development.

·  apply the business activities to evaluate a specified IT project's development.

·  match the strategies for gathering and documenting project data to their examples.

·  use the appropriate strategy to prepare for future project development, given a scenario.


 

Course 2 - Functions of IT Project Managers

Overview/Description
William Shakespeare wrote, "Be not afraid of greatness; some are born great; some achieve greatness, others have greatness thrust upon them." Good information technology (IT) project managers are trained, not born. As an IT project manager, you can achieve greatness by improving and developing your own skills through continued education and experience. Your management skills will become better each time a project is delivered successfully. The need for skilled IT project managers continues to grow as technology continues to soar. As you proceed through this course, you will learn valuable techniques and methods for applying these techniques to your projects. You will acquire a knowledge and essential skills needed to deliver projects successfully, time after time.

Lesson Objectives:

Foundations of IT Project Management

·  recognize the benefit of learning the foundations of IT project management.

·  identify the personal skills necessary for successful IT project managers.

·  use effective personal skills to manage a situation involving an IT project.

·  identify examples of the actions that can be taken to manage technical aspects of an IT project.

IT Project Initiation

·  recognize the benefit of understanding how to evaluate, select, and organize IT projects.

·  match essential criteria in the evaluation and selection of IT projects to examples.

·  recognize the organizational steps necessary in IT project organization.

·  apply the steps to effectively organize a given IT project.

Staffing IT Project Teams

·  recognize the benefits of knowing how to develop and maintain an effective team of IT professionals.

·  match criteria for selecting IT project team members to examples.

·  apply the criteria for selecting IT project team members to evaluate a candidate for a given project.

·  identify strategies for managing IT project teams.

·  apply the strategies for managing IT project teams.

·  match strategies that can help IT project managers retain staff to examples of those strategies.

·  identify guidelines for effective communication with project teams.

·  apply IT guidelines for effective communication with project teams, in a given scenario.


 

Course 3 - The Life Cycle of an IT Project

Overview/Description
Did you know that your information technology (IT) project becomes more vulnerable as it goes through the various stages of development? That's because during each stage of development the project becomes more complex, increasing the chances of something going wrong. Incorporating a structured framework for developing IT projects, also known as a life cycle, enables your corporation to implement specific guidelines, methodologies, and processes that will decrease the risk of something going wrong and increase your chances of a successful project. "The Life Cycle of an IT Project" will give you the knowledge and skills you need to define the activities involved in your project's development process. You'll learn how to determine whether each phase of development meets the requirements of the life cycle structure. You'll also learn what you can do to manage these activities and what steps you can take to increase efficiencies for delivering successful projects.

Lesson Objectives:

Life Cycle Phases: Planning

·  recognize the value of the planning phase of the IT project life cycle.

·  match the sections of an information plan to their examples.

·  complete an information plan for a given project.

·  match the key activities for the planning phase of an IT project to their examples.

·  match outputs and milestones to their definitions.

Life Cycle Phases: Analysis and Design

·  recognize the benefits of implementing the analysis and design phases of a project life cycle.

·  match examples of the key activities conducted during the analysis phase.

·  conduct the key activities for the analysis phase of a given software development project.

·  recognize the activities for conducting the key activities of the design phase of the life cycle.

·  conduct the key activities for the design phase of a specific IT project.

Life Cycle Phases: Construction to Rollout

·  recognize the benefit of understanding the later phases of the IT Project Life Cycle.

·  match the components of the construction phase to their descriptions.

·  match the steps to conducting the testing phase to their examples.

·  recognize the activities associated with each step for conducting the rollout phase of the life cycle.

·  choose the appropriate activities a project manager must perform during each step of the rollout phase for a given project.


 

Course 4 - Managing the Execution and Control of IT Projects

Overview/Description
Did you know that the average IT project has cost overruns of nearly 200 percent, and that almost 30 percent of all IT projects fail? Why do you think IT projects are so vulnerable to cost overruns and failure? How can you ensure that your project does not end up as one of these statistics? You can avoid being a statistic by managing project scope, cost, and scheduling. As you go through this course, you will learn valuable strategies for managing your project. You will learn about tools to manage scope, time, and cost that will aid in the successful control and execution of your project.

Lesson Objectives:

Managing the Execution of IT Projects

·  recognize the benefits of being able to execute an IT project.

·  sequence the steps to creating an understanding of a project's scope.

·  apply the steps to create an understanding of the project scope with the team and client sponsor in an IT project scenario.

·  identify the steps to updating a Gantt chart.

·  use a Gantt chart to track the progress on a project.

·  identify the components of a precedence diagramming method (PDM).

·  calculate the critical path based on the PDM for a given IT project.

·  identify the steps to determine the resources for an IT project team.

·  apply the steps to determine the resources for a specified IT project team.

·  sequence the steps to calculate an IT project's resource budget.

·  calculate the resource budget for a given IT project.

Managing the Control of IT Projects

·  recognize the benefits of managing the control of IT projects.

·  match the sections found in a project report to their examples.

·  sequence the steps of the change control process.

·  apply the steps of the change control process.

·  match the corrective actions that result from an IT project change request to their examples.


 

Course 5 - Project IT Management Simulation - The Early Stages

Overview/Description
American Auto is a large automobile company that designs, manufactures, and markets cars and trucks worldwide. With its one price and no-haggle sales approach, the company has been very successful and continues to increase its customer base. To further simplify the buying process, American Auto has recently embraced the idea of upgrading its web site's virtual showroom to allow for online purchasing of vehicles for national delivery. With the new web site, a customer will be able to choose the year, model, and options of their new vehicle and then purchase their vehicle without ever having to set foot in a dealer showroom. After payment and financing options have been arranged online, American Auto will complete the transaction and deliver the customer's new vehicle to their home or work. In order to make web purchasing a reality, the company's IT department has been tasked with upgrading the company's web site to include these features, and you are responsible for overseeing this project.

Lesson Objectives:

Project IT Management Simulation - The Early Stages

·  selecting IT professionals.

·  retaining IT professionals.

·  defining a quality project plan.

·  managing project risks.

·  organizing the project.

·  determining resources.

·  analyzing an IT project.

·  avoiding project misunderstandings.

·  analyzing needs.

·  setting the mood and tempo.

·  managing IT project teams.

·  communicating with IT project teams.


 

Course 6 - Project IT Management Simulation - Design to Rollout

Overview/Description
American Auto is a large automobile company that designs, manufactures, and markets cars and trucks worldwide. With its one price and no-haggle sales approach, the company has been very successful and enjoys a continuous increase in its customer base. To further simplify the buying process, American Auto has recently embraced the idea of upgrading its web site's virtual showroom to allow for online purchasing of vehicles for national delivery. With the new web site, a customer will be able to choose the year, model, and options of their new vehicle and then purchase their vehicle without ever having to set foot in a dealer showroom. After payment and financing options have been arranged online, American Auto will complete the transaction and deliver the customer's new vehicle to their home or work. In order to make web purchasing a reality, the company's IT department has been tasked with upgrading the company's web site to include these features, and you have been tasked with overseeing this project. With the planning and organizing phases of the project successfully completed, you and your team are now ready for the final four phases of this IT project: design, construction, testing, and rollout.

Lesson Objectives:

Project IT Management Simulation - Design to Rollout

·  documenting project performance.

·  creating a Gantt chart.

·  designing an IT project.

·  constructing an IT project.

·  managing IT project problems.

·  evaluating current project development.

·  setting the mood and tempo.

·  communicating with IT project teams.

·  managing IT project teams.

·  testing an IT project.

·  taking corrective action.

·  rolling out an IT project.

·  managing the technical aspects of an IT project.

·  preparing for future project development.